Privacy Policy

1. Introduction

Welcome to Claripath, a career guidance and mentorship platform operated by BeatsAndBytes Apps ("BeatsAndBytes," "we," "us," or "our").

This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when you:

• Use the Claripath mobile application ("App");
• Visit or use our website, including beatsandbytesapps.com ("Website");
• Register as a student, mentor, parent, or guardian;
• Complete assessments or provide career-related information;
• Connect or communicate with mentors;
• Purchase or use paid services; or
• Otherwise interact with Claripath or our related services (collectively, the "Services").

We are committed to protecting the privacy and safety of our users. Because Claripath is intended to support students and may be used by individuals under the age of 18, we take additional care when handling information relating to children and minors.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires us to obtain your consent for a particular processing activity, we will seek that consent separately.

2. Who We Are

Claripath is operated by:

For purposes of applicable Indian data-protection laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the entity operating Claripath may act as the Data Fiduciary in relation to personal data processed through the Services.

If BeatsAndBytes Apps is a brand or trade name rather than the legal entity operating Claripath, the legal entity identified above will be responsible for applicable data-processing activities.

3. Information We Collect

We collect information that you provide directly to us, information generated through your use of our Services, and information received from third-party services where necessary to operate the platform.

3.1 Account and Registration Information

When you create an account or register for our Services, we may collect:

• Full name;
• Email address;
• Mobile or phone number;
• Date of birth or age range;
• Gender, where voluntarily provided;
• City, state, or country;
• Account credentials or authentication information;
• Profile photograph, where voluntarily provided;
• User type, such as student or mentor;
• Information provided during registration or onboarding.

We use this information to create and manage your account, provide our Services, verify accounts, communicate with you, and maintain platform security.

3.2 Educational and Career Information

To provide career guidance and personalised recommendations, we may collect information such as:

• Current education level;
• School, college, or institution information;
• Academic stream;
• Subjects of interest;
• Academic performance or scores, where voluntarily provided;
• Skills and interests;
• Career preferences;
• Career goals and aspirations;
• Extracurricular interests;
• Sports interests or achievements;
• Creative interests;
• Vocational or ITI-related interests;
• Professional interests and experience, where applicable;
• Other information voluntarily provided as part of your career profile.

You are not required to provide information that is not necessary for the particular feature you wish to use.

3.3 Assessment and Career Guidance Data

Claripath may provide self-assessment tests, aptitude assessments, interest assessments, personality-related assessments, career preference questionnaires, and similar tools.

We may collect and process:

• Assessment questions and responses;
• Assessment scores or results;
• Career interests and preferences;
• Skills and strengths identified through assessments;
• Areas for potential development;
• Career recommendations;
• Career pathway preferences;
• Information generated from your assessment results.

We use this information to provide career guidance, personalise recommendations, improve our Services, and help you explore potentially suitable educational and career pathways.

3.4 Mentor Information

If you register or apply to become a mentor, we may collect:

• Full name;
• Email address;
• Mobile number;
• Professional background;
• Educational qualifications;
• Work experience;
• Areas of expertise;
• Industry or professional domain;
• Skills and certifications;
• Profile information;
• Biography or introduction;
• Availability;
• Mentoring preferences;
• Information submitted during mentor verification or onboarding.

Where appropriate, we may verify mentor information before approving a mentor profile.

Mentors must provide accurate information and comply with all applicable Claripath policies and mentor conduct requirements.

3.5 Student–Mentor Interaction Information

When a student connects with or communicates with a mentor through Claripath, we may process information necessary to facilitate that relationship, including:

• Student and mentor profile information;
• Career interests;
• Relevant assessment results;
• Messages or communications sent through the platform;
• Appointment or session information;
• Feedback and ratings;
• Support requests;
• Reports or complaints relating to interactions.

We only intend to share information with a mentor that is reasonably necessary to facilitate the mentoring relationship or that the student has chosen to provide.

Users should not share sensitive personal information with mentors unless it is necessary and appropriate for the mentoring service.

Claripath may restrict, suspend, or terminate mentor access where we identify conduct that violates our policies, threatens user safety, or breaches applicable law.

3.6 Payment Information

For paid services, subscriptions, consultations, or mentor-related services, payments may be processed through third-party payment providers such as Razorpay or other payment processors we may use in the future.

When you make a payment:

• You may be redirected to or interact with a secure payment interface operated by the payment provider;
• We generally do not store full credit or debit card numbers, CVV numbers, UPI credentials, or banking passwords on our own servers;
• The payment provider may collect and process payment information in accordance with its own privacy policy and applicable security requirements;
• We may receive limited transaction information, such as transaction ID, payment amount, payment status, payment date, and refund information.

Payment providers may process your information independently of Claripath. You should review their respective privacy policies before using their services.

3.7 Device and Technical Information

When you use our App or Website, we may automatically collect certain technical information, including:

• Device type and model;
• Operating system;
• App version;
• Browser type;
• Language and general regional settings;
• IP address;
• Approximate location derived from IP address, where applicable;
• Device identifiers, where permitted and necessary;
• Network information;
• Crash reports;
• Log information;
• Access times;
• Referring URLs;
• Performance and diagnostic information.

We use this information to operate, secure, troubleshoot, analyse, and improve our Services.

3.8 Usage and Analytics Information

We may collect information about how you interact with our Services, including:

• Pages or screens viewed;
• Features used;
• Time spent using particular features;
• Navigation patterns;
• Session information;
• App performance;
• Interaction with notifications;
• General usage patterns.

We may use analytics services, such as Google Analytics, Firebase Analytics, or other analytics providers, where appropriate.

The actual information collected depends on the analytics tools implemented in our App and Website.

3.9 Cookies and Similar Technologies

Our Website may use cookies, local storage, pixels, or similar technologies to:

• Operate essential website functions;
• Remember preferences;
• Understand website usage;
• Improve performance;
• Measure marketing effectiveness;
• Provide relevant content, where permitted.

You may manage certain cookies through your browser settings. Where legally required, we may provide additional cookie controls or consent mechanisms.

4. How We Use Your Information

We may use personal information for the following purposes:

Service Delivery

• Create and manage user accounts;
• Provide career guidance;
• Conduct assessments;
• Generate career recommendations;
• Facilitate mentor connections;
• Provide mentoring services;
• Process transactions;
• Provide customer support.

Personalisation

• Personalise career recommendations;
• Suggest relevant career pathways;
• Recommend mentors or guidance resources;
• Tailor content and user experiences.

Communication

• Send account-related communications;
• Provide service notifications;
• Respond to enquiries;
• Send assessment results;
• Provide important updates;
• Send educational or career-related information;
• Send promotional communications where legally permitted and, where required, with your consent.

Safety and Security

• Detect fraud and abuse;
• Protect users and the platform;
• Investigate security incidents;
• Prevent unauthorised access;
• Enforce our Terms of Use and platform policies.

Analytics and Improvement

• Understand how users interact with our Services;
• Identify technical issues;
• Improve product performance;
• Develop new features;
• Conduct internal research and analysis.

Legal and Regulatory Compliance

• Comply with applicable laws;
• Respond to lawful requests from authorities;
• Enforce legal rights;
• Resolve disputes;
• Maintain legally required records.

5. Artificial Intelligence and Automated Recommendations

Where Claripath uses artificial intelligence, machine learning, automated systems, or algorithmic technologies, these technologies may be used to:

• Analyse assessment responses;
• Identify potential career interests;
• Generate career recommendations;
• Suggest educational or career pathways;
• Recommend relevant resources;
• Assist with mentor matching;
• Improve the relevance of guidance provided through the Services.

AI-generated recommendations are intended to assist users in exploring their options and should not be treated as definitive decisions about a person's future.

Claripath does not guarantee that any AI-generated recommendation will be accurate, complete, or suitable for an individual.

Where third-party AI providers are used, relevant information may be processed by those providers to deliver the requested functionality, subject to applicable contractual and privacy safeguards.

Unless otherwise disclosed, Claripath does not intentionally use personal information collected from users to train publicly available third-party foundation AI models.

6. How We Share Your Information

We may share personal information in the following circumstances:

6.1 With Mentors

When a student chooses to connect with a mentor, we may share relevant information necessary to facilitate the mentoring relationship. This may include:

• Name;
• Relevant career interests;
• Education-related information;
• Relevant assessment or profile information;
• Information voluntarily provided by the student.

We aim to limit information shared with mentors to what is reasonably necessary for the mentoring service.

6.2 With Service Providers

We may use trusted third-party providers for services such as:

• Cloud hosting;
• Database infrastructure;
• Authentication;
• Analytics;
• Payment processing;
• Email delivery;
• Push notifications;
• Customer support;
• Security monitoring;
• AI or machine-learning functionality;
• Technical maintenance.

These providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

6.3 Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful government requests;
• Comply with court orders;
• Investigate fraud or abuse;
• Protect the rights, safety, and security of Claripath, our users, or others.

6.4 Business Transfers

If BeatsAndBytes Apps or Claripath is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

7. Children and Users Under 18

Claripath is intended to support students, including users who may be under 18 years of age.

We recognise that children and minors require additional privacy and safety protections.

Where applicable law requires parental or guardian consent before collecting or processing a child's personal data, we will seek and obtain such consent through an appropriate process before undertaking the relevant processing activity.

Depending on the user's age, location, and applicable law, we may:

• Ask for age or date-of-birth information;
• Request parental or guardian consent;
• Limit certain features;
• Restrict access to paid services;
• Limit data collection to information reasonably necessary for the service;
• Provide mechanisms for parents or guardians to request access, correction, or deletion of a child's personal data.

We do not knowingly encourage children to provide unnecessary personal information.

We do not intentionally collect more personal information from children than is reasonably necessary to provide the relevant service.

Where Claripath facilitates student–mentor interactions involving minors, we may implement additional safety controls, moderation processes, reporting mechanisms, or restrictions on communications.

Parents or legal guardians who believe that a child has provided personal information without appropriate consent may contact us using the details provided in this Privacy Policy.

8. Student and Mentor Safety

Claripath aims to provide a safe environment for students and mentors.

Mentors are expected to:

• Provide accurate professional information;
• Follow Claripath's mentor guidelines;
• Maintain appropriate professional boundaries;
• Avoid requesting unnecessary personal information from students;
• Avoid inappropriate or exploitative communication;
• Respect student privacy;
• Follow all applicable laws and platform policies.

Students and parents/guardians should report suspected misconduct, inappropriate behaviour, harassment, exploitation, or safety concerns to Claripath immediately.

We may investigate reports and take appropriate action, including restricting or terminating accounts.

For safety reasons, Claripath may retain records relating to complaints, reports, investigations, or safety incidents for as long as reasonably necessary to protect users and comply with legal obligations.

9. Data Security

We use reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access;
• Accidental loss;
• Destruction;
• Misuse;
• Alteration;
• Unauthorised disclosure.

Depending on the nature of the information and our technical architecture, safeguards may include:

• Encryption of data during transmission;
• Access controls;
• Authentication mechanisms;
• Secure hosting infrastructure;
• Role-based access restrictions;
• Monitoring and logging;
• Security updates;
• Backup and recovery procedures.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps in accordance with applicable legal requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

• The nature of the information;
• The purpose for which it was collected;
• Whether your account remains active;
• Legal and regulatory requirements;
• Fraud prevention and security requirements;
• Dispute resolution;
• Enforcement of agreements.

When personal information is no longer required, we may delete, anonymise, or securely dispose of it in accordance with our retention practices.

Certain information may be retained after account deletion where necessary to:

• Comply with legal obligations;
• Maintain financial or transaction records;
• Resolve disputes;
• Prevent fraud;
• Protect the security of our Services;
• Enforce our agreements.

Where possible, we will provide additional information about applicable retention periods for specific categories of data upon request.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information held about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information, subject to legal exceptions;
• Withdraw consent where processing is based on consent;
• Request information about how your personal data is processed;
• Request a copy of your personal information where applicable;
• Opt out of certain marketing communications;
• Raise a grievance regarding our handling of personal information.

Where applicable under Indian law, including the DPDP Act and related rules, users may exercise rights available to them as Data Principals.

Parents or lawful guardians may exercise applicable rights relating to a child's personal data where permitted by law and subject to appropriate verification.

12. Account and Data Deletion

You may request deletion of your Claripath account and associated personal information by contacting:

Please include:

• Your full name;
• Registered email address or mobile number;
• The request you are making.

We may request reasonable information to verify your identity before processing a deletion request.

Some information may be retained where required by law or reasonably necessary for security, fraud prevention, dispute resolution, or legitimate record-keeping purposes.

Where Claripath provides an in-app account deletion feature, users may also initiate deletion through the relevant account settings.

13. Marketing Communications

Where permitted by applicable law, we may send communications about:

• Claripath features;
• Career guidance;
• Educational opportunities;
• Scholarships;
• Mentoring opportunities;
• Events;
• Product updates;
• Promotional offers.

Where consent is required, we will obtain appropriate consent before sending promotional communications.

You may opt out of marketing communications by:

• Using the unsubscribe option included in the communication;
• Adjusting notification preferences within the App, where available; or
• Contacting us using the details provided in this Privacy Policy.

You may still receive essential service-related communications, such as security alerts, account notifications, payment confirmations, or important changes to our Services.

14. Third-Party Services

Claripath may use third-party services to provide and improve the Services. Depending on the features implemented, these may include:

• Razorpay — payment processing;
• Firebase — application infrastructure, authentication, analytics, crash reporting, and/or push notifications;
• Google Analytics — website analytics;
• Cloud hosting providers — hosting and infrastructure;
• AI service providers — AI-assisted functionality, where applicable.

The third-party services actually used by Claripath may change over time.

Third-party providers may process information in accordance with their own privacy policies and terms. We encourage users to review the privacy policies of relevant third-party providers.

Where required by applicable law, we will implement appropriate contractual or organisational safeguards when engaging third-party data processors.

15. International Data Transfers

Some of our service providers or infrastructure may be located outside India or may process information in other countries.

Where personal information is transferred or processed outside India, we will take reasonable steps to comply with applicable legal requirements and implement appropriate safeguards where required.

16. Data Processing by App Stores and Platforms

When you download or use Claripath through an app marketplace such as Google Play or the Apple App Store, those platforms may independently collect and process certain information.

Their data practices are governed by their respective privacy policies and terms.

Claripath does not control the privacy practices of third-party app stores.

17. Grievance Redressal and Privacy Contact

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us at:

We will review and respond to privacy-related requests within the timeframe required by applicable law.

If you are dissatisfied with our response, you may have the right to pursue remedies available under applicable law.

18. Legal and Regulatory Compliance

We seek to comply with applicable privacy and data-protection laws and regulations, including, where applicable:

• The Digital Personal Data Protection Act, 2023;
• Rules and regulations issued under applicable Indian data-protection legislation;
• The Information Technology Act, 2000;
• Applicable rules and regulations relating to information security and electronic data;
• Applicable consumer-protection laws;
• Other applicable laws and regulations governing our Services.

The exact obligations applicable to Claripath may depend on our business structure, user base, processing activities, and the implementation and commencement of applicable legislation and rules.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Services;
• Changes to our data-processing practices;
• Changes to applicable laws;
• Changes to technology or third-party providers.

When we make material changes, we may notify users through appropriate means, which may include:

• Updating the "Last Updated" date;
• Posting the updated Privacy Policy on our Website;
• Providing an in-app notification;
• Sending an email notification where appropriate.

We encourage you to review this Privacy Policy periodically.

Your continued use of the Services after an updated Privacy Policy becomes effective will be subject to the updated policy, except where applicable law requires additional consent.

20. Contact Us

If you have any questions about this Privacy Policy or Claripath's privacy practices, please contact us:

Last Updated: 25 July 2026